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Frequently Asked Questions
1. What is Rush Gift The Glow?
- Rush Gift The Glow is a unique online gift shop offering a curated selection of high-quality, glowing products suitable for various occasions, including birthdays, holidays, and special celebrations.
2. What types of products do you offer?
- We offer a wide range of glowing products, including aroma Candles, accessories, home decor items, and candle-making kits. Our collection is carefully curated to bring light and excitement to both children and adults alike.
3. How do I place an order?
- Placing an order with Rush Gift The Glow is easy! Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
4. Do you offer gift wrapping services?
- Yes, we offer gift-wrapping services for an additional fee. During checkout, you’ll have the option to select gift wrapping and include a personalized message for your recipient.
5. Can I track my order?
- Yes, once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery of your package.
6. What payment methods do you accept?
- We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.
7. Do you ship internationally?
- Yes, we offer international shipping to select countries. During checkout, you can enter your shipping address to see if we deliver to your location and view the shipping costs.
8. What is your return policy?
- Please refer to our refund and return policy outlined on our website for detailed information regarding returns and exchanges.
9. How can I contact customer support?
- If you have any questions, or concerns, or need assistance, our customer support team is here to help. You can reach us via email at rush@gifttheglow.com or through our contact form on the website.
10. Do you offer discounts or promotions?
- Yes, we occasionally offer discounts, promotions, and special offers to our customers. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals.
If you have any other questions or inquiries not addressed in this FAQ, please don’t hesitate to reach out to us. We are dedicated to providing excellent service and helping you find the perfect glowing gifts for your loved ones. Thank you for choosing Rush Gift The Glow!